Privacy Policy
Last updated: 26th May 2026
Introduction
This Privacy Policy describes the policies and procedures of Social People LTD ("the Company", "We", "Us", "Our") on the collection, use, and disclosure of your information when you use our Service. It explains your privacy rights and how UK law protects you.We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
ICO Registration: Social People LTD is registered with the Information Commissioner's Office (ICO).
Interpretation and Definitions
Interpretation
Words with capitalised initial letters have meanings defined below. These definitions apply whether the terms appear in singular or plural.
Definitions
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Company refers to Social People LTD, C/O Strivex Ltd, Beacon House, Stokenchurch Business Park, Ibstone Rd, Stokenchurch, High Wycombe, United Kingdom, HP14 3FE.
Cookies are small files placed on Your device by a website, containing details of Your browsing activity on that website among other uses.
Country refers to: United Kingdom.
Device means any device that can access the Service, such as a computer, mobile phone, or digital tablet.
Personal Data means any information relating to an identified or identifiable individual, as defined under UK GDPR.
Service refers to the Website.
Service Provider means any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals employed to facilitate, provide, or analyse the Service.
Third-Party Social Media Service refers to any website or social network through which a user can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Social People, accessible fromhttps://socialpeopleagency.com.
You means the individual accessing or using the Service, or the company or other legal entity on whose behalf that individual is acting.
Who We Are and How to Contact Us
Data Controller: Social People LTD C/O Strivex Ltd, Beacon House, Stokenchurch Business Park, Ibstone Rd, Stokenchurch, High Wycombe, United Kingdom, HP14 3FE Email: info@socialpeopleagency.com
Data Protection Contact: Jade Beason Email: info@socialpeopleagency.com. If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:www.ico.org.uk | 0303 123 1113. We would, however, appreciate the opportunity to address your concerns before you contact the ICO, so please contact us in the first instance.
The Personal Data We Collect
Personal Data You Provide
When using our Service, we may ask you to provide personally identifiable information, which may include:
First name and last name
Email address
Address, postcode, and city
Any additional information you choose to share with us
Usage Data
Usage Data is collected automatically when you use the Service and may include:Your device's IP addressBrowser type and versionPages of our Service that you visitTime and date of your visit and time spent on pagesUnique device identifiers and diagnostic dataMobile device type, unique ID, operating system, and mobile browser type (when accessing via mobile)
Information from Third-Party Social Media Services
If you choose to register or log in via a third-party social media service (Google, Facebook, X (formerly Twitter), or LinkedIn), we may collect personal data already associated with that account, such as your name, email address, and contact list. You may also choose to share additional information through that service, and by doing so you give us permission to use it in accordance with this Privacy Policy.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies (including beacons, tags, and scripts) to track activity on our Service and store certain information. We only set non-essential cookies once we have obtained your consent via our cookie consent tool.
Types of Cookies We Use
Necessary / Essential Cookies
Type: Session Cookies | Administered by Us
Purpose: Essential for the website to function and for user authentication. No consent is required for these under PECR as they are strictly necessary.
Cookie Preference Cookies
Type: Persistent Cookies | Administered by: Us
Purpose: To remember whether you have accepted or declined cookies.
Functionality Cookies
Type: Persistent Cookies | Administered by: Us
Purpose: To remember your preferences (e.g. login details, language), providing a more personalised experience. Set only with your consent.
Analytics Cookies
Type: Persistent Cookies | Administered by: Squarespace
Purpose: To analyse how visitors use our website so we can improve it. Set only with your consent.
For full details of the cookies we use, please see our Cookie Policy or manage your preferences via our cookie consent tool on the website.
How and Why We Use Your Personal Data
UK GDPR requires us to have a lawful basis for processing your personal data. The table below sets out our purposes and the lawful basis we rely on for each.
Purpose + Lawful Basis
To provide and maintain our Service, including monitoring usage - Legitimate interests (to operate and improve our business)
To manage your Account and registration - Performance of a contract
To fulfil purchases or contracted services - Performance of a contract
To contact you about your account, security updates, or service changes - Performance of a contract / Legitimate interests
To send you marketing emails about similar products or services - Legitimate interests (you may opt out at any time)
To send you marketing about new or unrelated products or services - Consent
To manage and respond to your requests or enquiries - Legitimate interests
For business transfers (mergers, acquisitions, etc.) - Legitimate interests
For data analysis, usage trends, and service improvement - Legitimate interests
To comply with legal obligations - Legal obligation
Where we rely on legitimate interests, we have carried out a balancing test to ensure our interests do not override your rights. You may request details of this assessment by contacting us.
Where we rely on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Marketing Communications
We may send you marketing communications about our social media marketing services where we have a lawful basis to do so. You can opt out of receiving marketing emails at any time by:
Clicking the unsubscribe link in any marketing email we send you
Contacting us directly at info@socialpeopleagency.com
We will process your opt-out promptly and within 10 working days at the latest.
Who We Share Your Personal Data With
We may share your personal data in the following circumstances:
Service Providers: Third-party companies who help us operate and analyse our Service (e.g. hosting providers, analytics platforms). These parties act as data processors and are contractually required to handle your data securely and only on our instructions.
Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred. We will notify you before this happens and before your data becomes subject to a different privacy policy.
Affiliates: We may share data with affiliated companies, who are required to honour this Privacy Policy.
Business Partners: We may share data with partners to offer you certain products, services, or promotions where we have a lawful basis to do so.
Other Users: Information you share publicly on the Service may be visible to other users.
Law Enforcement / Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests from public authorities (e.g. courts or government agencies), or where necessary to protect rights, safety, or prevent wrongdoing.
With Your Consent: For any other purpose where you have given us explicit consent.
International Transfers of Your Personal Data
Some of our Service Providers may be based outside the UK. Where we transfer your personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR, including:
Transfers to countries with a UK adequacy decision
Use of the International Data Transfer
Agreement (IDTA) or UK Addendum to the EU Standard Contractual Clauses
Other legally approved transfer mechanisms
You can request details of the safeguards in place for any specific transfer by contacting us.
How Long We Keep Your Personal Data
We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. Our retention periods are:
Data Type + Retention Period
Account data - For the duration of your account, plus 2 years after closure
Transaction/contract data - 6 years (in line with UK limitation periods)
Marketing preferences - Until you opt out, plus 1 year
Usage/analytics data - 26 months
Enquiry/correspondence data - 2 years from last contact
Where we are legally required to retain data for longer (e.g. for tax or regulatory purposes), we will do so. Data will be securely deleted or anonymised when no longer required.
Your Rights Under UK GDPR
Under UK GDPR, you have the following rights regarding your personal data:
Right of Access - You can request a copy of the personal data we hold about you (a Subject Access Request).
Right to Rectification - You can ask us to correct inaccurate or incomplete data.Right to Erasure - You can ask us to delete your personal data where there is no legitimate reason for us to continue processing it.
Right to Restrict Processing - You can ask us to pause processing of your data in certain circumstances.
Right to Data Portability - You can request your data in a structured, commonly used, machine-readable format.
Right to Object - You can object to processing based on legitimate interests or for direct marketing purposes. Where you object to direct marketing, we will stop immediately.
Rights Related to Automated Decision-Making - You have the right not to be subject to decisions made solely by automated processing that significantly affect you, unless you have given explicit consent or it is necessary for a contract.
Right to Withdraw Consent - Where processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at info@socialpeopleagency.com. We will respond within one month of receiving your request. We may need to verify your identity before processing your request. There is no charge for making a request unless it is manifestly unfounded or excessive.
If you are not satisfied with our response, you have the right to complain to the ICO atwww.ico.org.uk.
Children's Privacy
Our Service is not directed at children. We do not knowingly collect personal data from anyone under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will delete it promptly.Where we rely on consent as a lawful basis and the user is under 13, we will seek consent from a parent or guardian before collecting or processing their data.We are aware of our obligations under the ICO's Children's Code (Age Appropriate Design Code) and take reasonable steps to ensure our Service is not targeting children. If you believe our Service is being accessed by minors, please contact us.
Security of Your Personal Data
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO within 72 hours and, where required, notify you directly.
Links to Other Websites
Our Service may contain links to third-party websites. We have no control over and accept no responsibility for the content or privacy practices of those sites. We encourage you to review the privacy policy of any site you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Where changes are significant, we will notify you by email and/or a prominent notice on our website prior to the changes taking effect. The "Last updated" date at the top of this policy will always reflect the most recent version.We encourage you to review this policy periodically.
Contact Us
For any questions, requests, or concerns about this Privacy Policy or your personal data:Social People LTD C/O Strivex Ltd, Beacon House, Stokenchurch Business Park, Ibstone Rd, Stokenchurch, High Wycombe, United Kingdom, HP14 3FE Email: info@socialpeopleagency.comInformation Commissioner's Office (ICO) Website:www.ico.org.uk Helpline: 0303 123 1113